FAQ - MenuPilot/MenuCommand/Matt85

Frequently Asked Questions on General Use and Maintenance for the MenuPilot app, MenuCommand portal and Matt85 hardware.

Technical Support Availability
Call 877-620-8878 for 24-hour support with our Tier 1 Team.  They are available 24/7, 365 days a year. If the call needs to be escalated to Tier 2, Cus...
Wed, Jul 22, 2026 at 12:11 PM
What is the Admin Password?
In most instances, the Admin Password is admin. If this doesn't work for you, you can contact your System Administrator or contact our Kitchen Autom...
Wed, Nov 13, 2024 at 2:56 PM
What type of server is the data stored on? How secure is it?
It lives in the Azure cloud and is very secure.  
Wed, Nov 13, 2024 at 2:58 PM