Call 877-620-8878 for 24-hour support with our Tier 1 Team.  They are available 24/7, 365 days a year.


  • If the call needs to be escalated to Tier 2, Customers will receive a ticket number and will await a call back from Tier 2.
    • Tier 2 is available 8am-8pm Monday-Friday
    • All Tier 2 calls during the week will be handled within 1 hour of receiving the Escalation
    • Any Tier 2 assistance requested over a weekend will be assisted by 9am the following business day.