- Check the WiFi Connection in the Tablet Settings to ensure you are connected properly.
- If connected to a Guest Network, check that the Terms & Conditions have been confirmed
Check Daymark Gateway to ensure your Menu Pilot app is up to date
- Update as needed
In Tablet Wifi Settings, “forget” your network
- Turn the WiFi OFF – wait 10 seconds
- Turn the WiFi ON
- Reconnect the Network
- In MenuPilot Settings (drop down from top left corner):
- The Admin Password is usually admin
- Click the Clear Last Sync icon (circle with the X), then click OK in the popup.
- Resync from that same screen (two arrows spinning in a circle), then click OK in the popup.
- Back on your main menu of MenuPilot, click Sync there
If you continue to have difficulty after trying these steps, please contact our Customer Care Team - 877-620-8878 or techsupport@daymarksafety.com or via chat.